Bags Direct Discount Code Uk May 2022

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Bags Direct Reviews

Mark Mambo Henderson
2020-03-06 13:51:33

I read some of the reviews on here...

I read some of the reviews on here after I ordered my suitcases and they sent me into a little panic. Such a shame because actually my suitcases arrived really quickly. I tracked the delivery right to my door. And I am super happy

Meriam Bouzarouata
2020-02-06 12:06:33

Straight forward ordering and…

Straight forward ordering and payment.good customer service as well. Was kept informed regarding delivery at every step.

Sara K
2019-08-30 14:27:35

Outstanding service, better than John Lewis

Outstanding service, better than John Lewis. I was going to buy this Samsonite bag from John Lewis, but they had terrible customer service. Then I saw BagsDirect's after Googling and I was skeptical as it was discounted and I'd never heard of them before, especially as I was spending over £100 I was not sure. Although after researching them they seemed to be a credible online business, so I ordered but, just my luck, I didn't research and ordered the wrong bag (one that would keep my laptop safe). BagDirect to the rescue again, I called them first thing and they were amazing. Even though I was my mistake, they were more than happy to change the bag and include the discount code, telephone customer service was outstanding, followed up with updated priced, dispatched, including prompt delivery. The item arrived, in original Samsonite packaging. By far, better than John Lewis by far!!! I would highly recommend.

Ann Little
2018-08-14 12:33:49

Happy Accident!

I stumbled across their website by accident and I have to say that the customer service was second to none.Two new suitcases ordered online at different times on a Sunday and they were here on Tuesday morning. I was kept up to date with the progress of my order at all times.I would highly recommend this company.

2018-08-08 10:04:59

Excellent value for money and speedy delivery!!

Thank you Bags Direct , I ordered on Sunday and my suitcase (American Tourister ) was delivered on Wednesday! Speedy delivery

Sub Surface
2018-06-05 17:25:37

Quick and Easy

Good selection, easy to buy and quick delivery. Will definitely use again.

Harish Parmar
2018-05-15 11:14:13

What can I say about Bagsdirect easy…

What can I say about Bagsdirect easy online buying, very efficient , friendly customs services always taking to friends and family how good Bagsdirect is. I personally want go anywhere else to buys. I forgot to mention that there product is 100% quality and they last longer then most of the high street shop.

Shaan Raithatha
2018-05-14 19:02:53

Great product, great service

I’ve been using bags-direct for 7 years now. Bought holiday suitcases several times and laptop bags + rucksacks. Product is always reliable, there is a great selection everytime I go on the website and the customer service is very friendly.

manju parmar
2018-05-10 13:10:25

Fabulous reliable company

Absolutely brilliant I would recommend this company to an one

Александр Путятин
2018-05-09 14:21:29

Using bagsdirect for a few years now

Using bagsdirect for a few years now, never failed to deliver excellent service and good value for money.

2018-03-14 20:57:53

fabulous selection

fabulous selection, found exactly the Samsonite cabin bag I was looking for with a great price and it was delivered next day with the usual first class service from DPD and a one hour window - wouldn't hesitate to recommend this website

2018-03-05 20:41:49

No issues at all, Good service, Perfect product :-)

After reading a number of reviews I was really nervous about ordering from this site but it was a great price and the item was what I really wanted for my daughter! Nothing to worry about, kept up to date with my order... a slight delay on delivery from Friday to the Monday due to the beast from the east weather - I was emailed regarding the delay and the item arrived nicely packaged and perfect! No negative comments from me!

2017-10-23 09:47:48

Bad reviews off-putting but reality a pleasant surprise!

Whilst I'm sure there will be good and bad experiences with all businesses, we were very pleased with the service we received from Bags-Direct. We were advised of a delay to our order and offered alternative stock via email. I spoke to customer services, was not put on hold and spoke to a lady called Heena on the phone who was courteous and helpful throughout, and who called us back to advise us that our bags would be delivered early.

cristina serrano morales
2017-08-04 09:40:02

Very very satisfied!!! FIVE STARS!!!

Very very satisfied!!!! It was the first time I buy in Bags Direct and the price was so competitive that I was a bit scared but I am greatly surprised because my samsonite suitcase has been delivered on time and very well packed. I have been informed about what was going on with my delivery all the time at every stage since I placed the order. And finally I received earlier than expected. I give 5* with no doubt!!! I would buy again. Strongly recommended.

Paul Gale
2017-07-29 20:03:44

Great experience

After reading a couple of negative reviews, I was slightly hesitant about using these guys but they completely exceeded my expectations. The bag I bought (American Tourister Soundbox) was the cheapest around and also arrived next day (DPD) even though I bought it on the free 5 day service. Great experience.

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