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Evelyn And Crabtree Coupons August 2021

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Finding awesome deals - Up to 50% off + 22 discounts with our Crabtree & Evelyn Coupon Codes, including Evelyn And Crabtree Coupons. You can take advantage of Crabtree & Evelyn Discount Codes provided by Crabtree & Evelyn to receive more amazing promotions.

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Crabtree & Evelyn Reviews

Tanya Marie Wills
2020-05-07 19:38:09

Outstanding customer service

The level of customer service which I have received recently with Crabtree and Evelyn is something which they should be truly proud of. A query which I raised with them was resolved very quickly, and far exceeded my expectations. The representative was polite, courteous and so obviously caring. It is experiences like this that will keep consumers returning to your wonderful products. Well done Crabtree and Evelyn, your customer care really is second to none, and is something that all other retailers should set their standards by.

Judith Carter
2020-05-06 14:23:58

Prompt response to an issue.

I ordered hand cream 10 days before I needed it for a gift and it still hadn’t arrived on day 8. I messaged the help desk and got an immediate response apologising and saying that my order was still in the warehouse!! I asked if it could be rushed through and it arrived 2 days later in time for give the gift to a friend. Good service and prompt response I think!

Sammy Newman
2020-03-25 12:59:15

Excellent customer service from Marina…

Excellent customer service from Marina in the UK office, when my order went missing. Despite, the chaos with the ongoing cornovirus pandemic, Marina dealt with the issue in very efficient and professional manner. The product, pomegranate hand cream is also very good!

O Taylor
2020-01-21 22:47:32

Good customer service

Impressed with Isabel from customer services who responded promptly to my request to return items. Refunded quickly and told to keep items.

Aniko Ingham
2020-01-10 13:26:47

Wonderful Service

I bought some body creams on line, I already use the Goatmilk and Oat body cream which is excellent for my eczma prone skin and I also bought a tub of the rose cream as a gift. Unfortunately the lid of the rose cream was broken in the post so unsuitable for a gift. Marina at Customer Services was wonderful both in the speed of response and in sorting the problem. Lovely products and great customer service. Thank you :)

Basak
2020-01-10 11:16:29

Thanks to Marina for her support.

Thanks to Marina for her excellent care. I have placed my order on Sunday afternoon (5th January). I did not receive any confirmation email regarding my parcel until Tuesday, 7th January. Then I wrote to customer care and Marina was super helpful and I have received my parcel on 9th January just before noon. It has been a great service and experience. Thank you :)

Jennifer Irvine
2020-01-10 10:30:59

My parcel went missing and DPD were…

My parcel went missing and DPD were extremely unhelpful when I was trying to trace it. I contacted Crabtree and Evelyn directly and received prompt help from Isabel. Within a day she had recalled the parcel, arranged for me to get a refund and sent me a discount code for my next purchase. Great help - much appreciated.

Michael Heard
2019-12-18 15:53:00

Despatch advice/tracking

The lack of any delivery info and no tracking system in place caused me to miss the delivery - I'd received no pre-advice.However the contact from Marina on the Support team was excellent - my first e-mail was answered in 2 minutes and subsequent follow-ups were positive and helpful.The parcel was delivered am next day (today) - the DPD driver told me that other delivery recipients had made similar comments re poor advance info/tracking.DPD usually text/e-mail with an hour slot but I got nothing and others had the same experience.The system needs to be tightened up.

dawn Watson
2019-12-14 13:45:47

Excellent customer service

When my order failed to arrive I spoke with DPD who were unable to trace it. They were very helpful and advised me to email Crabtree and Evelyn, which I did. I received a prompt reply advising that a replacement order was being dispatched, which arrived the following day. Excellent service and a speedy resolution to my situation at a very busy time of year. Thank you

Mick Mann
2019-12-11 17:01:28

Very good communication on a slight…

Very good communication on a slight delivery hiccup which was caused by DPD delivering a day late. Considering the time of year its going to happen.

Rosalind Fallon
2019-12-09 22:47:36

My discount code wasn't recognised but…

My discount code wasn't recognised but marina fron customer service sorted it promptly and my items arrived by the end of the week as she said.

Sarah Perry
2019-12-05 12:44:19

Excellent customer service from Marina

Excellent customer service from Marina. My discount code failed to apply to my order and Marina refunded the 10% back to me and was really quick at replying.Thank you!

Lauren
2019-11-21 15:57:27

after 3 weeks of no delivery

after 3 weeks of no delivery I emailed to ask when I’d be getting my parcel, I received an email back the same evening from Marina refunding my express delivery PLUS 10% back from my order. Delivery was then organised again and today I received my parcel! It was so speedy and helpful. Great customer service!!

AlexW
2019-11-18 11:35:47

Good customer service and speedy delivery

Great service from Isabel in customer care who sorted out an issue I had not getting a new sign up discount. Item arrived next day despite only selecting standard delivery and contained some free samples, so all in all very happy with the items and level of service received.

peiyi huang
2019-10-31 12:23:42

Good Shopping Experience

It is a very pleasant experience.I meet some problem of payment, but the team response is very quick and I very appreciate Marcina's help!

FAQs About Evelyn And Crabtree Coupons

Can I combine Crabtree & Evelyn's Promo Codes?

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Do I need to sign up for emails at Crabtree & Evelyn?

Yes, you need. To enjoy various membership benefits, you must register as a member of Crabtree & Evelyn via email. After completing the simple registration process, you can receive the exclusive newcomer Crabtree & Evelyn Promo Codes as well as enjoy other member benefits from Crabtree & Evelyn.

How much can I save at Crabtree & Evelyn?

Thinking from the customer's perspective has always been the belief of Crabtree & Evelyn, providing customers with a variety of preferential benefits and Discount Codes. Customers can use Coupon Codes to buy products in Crabtree & Evelyn, consumers can enjoy the preferential benefits of $18 discounts, but the specific preferential conditions need to refer to the Crabtree & Evelyn website homepage.

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