H Samuel Free Delivery Code January 2022

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H Samuel Reviews

2020-05-11 23:17:43

A good experience

My experience of H Samuel is good. They don't offer very upscale watches but every time I have bought from them online I have received good, speedy service and the watches have been delivered in great condition with protective film, tags etc. My only criticism is that they should broaden their range of watches to include more automatic/mechanical ones, even if from cheaper brands. I usually buy online, but the few times I've been in a Samuel shop I've been well treated by the staff.

2020-04-04 19:31:57

Jewellery not as great as in past.

Sarah Wilkins
2020-03-23 10:21:44

Elena the Manager is extremely…

Elena the Manager is extremely professional and very helpful

merle smithers
2020-03-08 12:09:48

happy customer

I visited the Ipswich store on 04/03/20 and was served by charming,extremely helpful assistant Cherrelle. Even though I had paid with multiple vouchers and the store was busy, at no time did she make me feel awkward about giving her the extra work - a very pleasing experience and am happy to give a good review .

Diane Heath
2020-03-08 10:03:50

On Saturday 7th March I visited the…

On Saturday 7th March I visited the Pontypridd store to get a watch strap resized. Laura was very helpful and patient in helping us. She resized the strap perfectly.Thank you Laura and I highly recommend this shop to anyone who like me has been told by other jewellers that this strap could not be resized Thank you again H Samuel Pontypridd for your help

stan Staunton
2020-03-07 00:50:47

Top marks for h Samuel enniskillen.

Hi guys, bought our engagement rings/weddings bands in h Samuel in enniskillen. Couldn't recommed the ladies enough. Nicola/ lynette was very professional,helpful and made us feel very special. As well as buying our engagement rings/ wedding bands we ended up buying bridesmaid gifts/best men gifts and even bought our 3 yr old son a watch.Recommeding them to everyone we know.Thanks again ladies for all your help.

2020-02-29 16:56:04

What a lovely service I had this…

What a lovely service I had this afternoon in Bromley. Lyn (assistance manager) solved the issue immediately. Highly recommended- very friendly, kind and enthusiastic person.

N Faulkner
2020-02-26 21:44:02

Thank you to all staff who helped me…

Thank you to all staff who helped me pick out replacement jewellrey from our insurance claim. Good choice of products. A shout out to Tasha who spent ages helping me to find a watch and all staff at meadowhall branch.

Daniel Clarke
2020-02-26 09:59:04

Have recently visited Maidstone located…

Have recently visited Maidstone located in the mall. And was extremely happy with my experience Adrian and Andrew were very welcoming and helped me pick out 2 amazing watches. They explained all my opinions and benefits of each watch and let me try a few on. Thankyou for all your help

Heather B
2020-02-19 10:53:31

I visited H Samuels Cribbs Causeway…

I visited H Samuels Cribbs Causeway with my husband and I am very happy with my service. A young girl called Courtney served us and stayed with us for what seemed like hours but she didn’t seem to mind. She was polite, professional and helped us find our perfect rings, delighted with my service!

Barry Stevenson
2020-02-16 10:43:38

Superb Customer Service

I really have to thank Chris & Robyn at the Brighton mall . As I have been in that lovely shop so many times and the service that I have received has been fantastic. They go out of there way to help you find the perfect gift and with great patience. As picking Jewellery can be tricky . So a massive thank you so much from myself .

jane holmes
2020-02-14 17:20:44

Unbeatable service

Visited the Skipton branch of H Samuel with my husband who is disabled. Stella provided excellent service, she went the "extra mile" I have to commend her professionalism with great customer care, and a happy smiling face . We often visit this branch and are always met with friendly service no matter the amount of money spent. The staff always have time for specific requirements , we look forward to shopping there, in fact we would not go anywhere else Well done to all of the ladies Thank you all Jane Holmes

Shirley Fisk
2020-02-14 11:20:58

Positive outcome

Customer service eventually replaced my faulty watch free of charge on second attempt.

2020-02-10 22:26:06

Today is my birthday

Today is my birthday! I received an almost duplicate gift - earrings and matching necklace so decided to return and exchange one set.The gift which I wished to exchange was bought at the metro centre in Gateshead. My mother bought the gift for me and was assured at the time of purchase she could exchange if I wasn’t happy for any reason with the gift. The gift was purchased two weeks ago. I opened the box and read the gift receipt in which it states no return for pierced earrings unless sealed - the earrings weren’t sealed not was the question asked at the time of purchase. This effectively means the gift was sold and a gift receipt given with the sales staff knowing it could never be returned.This doesn’t seem right or fair to me - my mum is over 80. She bought the gift in good faith thinking she could return it and is now v upset that she can’t.The earrings should have been sealed automatically in my opinion especially as she said it was a gift.I would like to know why the earrings weren’t sealed at point of purchase and if it is possible to exchange bearing in mind I opened the box and closed it after 10 seconds to return.This has in effect spoilt my birthday and my mum is still in bits because I can’t return and choose something I would like - this isn’t how a gift receipt should work. I look forward to your comments.

Jaynie-Leigh Hodges
2020-02-07 15:39:42

Fantastic customer service from Annu Riar!

It is mine and my partners anniversary this weekend and unfortunately the H. Samuel website had ran out of the ring that my partner picked for me in my size. We were disappointed but we understood that it is fast approaching Valentines day and high sales of rings and low stock are to be expected. I emailed H. Samuel's customer service service team to mention the above and to ask them as to when they may have the ring back in stock again in my size. I was emailed back by a H. Samuel customer service assistant called Annu Riar. Not only did they provide in-depth information on the ordering procedure of H. Samuel and explained that if necessary they could make a special order for me, but they were pro-active and came up with a solution for my problem. Annu checked the stock availability of all stores (separate from the stock available on the website) and managed to find the ring I wanted in my size and has arranged for a transfer to my local store. I honestly cannot praise Annu Riar enough for being so friendly, informative and efficient, they really are a credit to the H. Samuel team and couldn't do enough for me. Annu has really helped make mine and my partner's anniversary special for us both.

H Samuel FAQs

Can I combine H Samuel's Promo Codes?

No. When shopping at H Samuel, different H Samuel Discount Codes cannot be used on the same order at the same time. When paying, the system will automatically use the H Samuel Coupon Codes with the highest discount, and the other one will be invalid for this specific order.

Do I need to sign up for emails at H Samuel?

Yes, you need. Because H Samuel has a large number of Coupon Codes launched only for members. By visiting the homepage, you can find the H Samuel registration portal to complete the registration. Don't miss the opportunity at H Samuel to enjoy extra benefits for your purchase on!

How much can I save at H Samuel?

H Samuel will provide customers with promotional activities and other special discounts from time to time. Customers can obtain various discounts through H Samuel Discount Codes found on, and almost every customer in H Samuel can enjoy a discount of about $35 on each order.

How can I get social with H Samuel?

H Samuel official accounts on Facebook, Twitter, YouTube, Instagram, Pinterest, or Snapchat, will provide the same information as, such as a preview and commentary on photos of new products, or the newly launched H Samuel Coupon Codes. Therefore, follow H Samuel's social media and they will keep in touch with you.