Harts Of Stur Free Delivery November 2021

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Harts Of Stur Reviews

2020-05-08 13:12:42

An excellent experience shopping

An excellent experience shopping with this company. Good range of products at good prices. Delivery was prompt and customer service was good and answered a query I had before ordering by email the next day which was excellent given the covid problems. Would recommend highly.

gianni corazza
2020-05-07 21:02:15

There is still people doing their job properly

They deserve 5 stars just for using DPD as a courier!Despite the problems caused by coronavirus they managed to get the item delivered in just a couple of days. Great company.... I will definitely buy again from you!Amazing job!

2020-05-07 08:00:51

A really positive customer experience!

All in all a fantastic customer experience. Communication was good (via email) and my parcel arrived quickly. The parcel was well packaged. I cannot fault. l would definitely use this company again. Thanks

Emma O'Neill
2020-05-07 06:47:28

Excellent service and great prices!

Really good company with best prices. Delivery was fast and with DPD so at least you know when the items will arrive. They also respond to queries quickly as well. Harts where the only company left with the hand mixer I wanted and everything was as smooth and cheaper than if I had used one of the big companies would highly recommend!

Chris Hutchinson
2020-05-05 21:37:18


Excellent service, second to none. Thank god they use DPD as the carrier as I could not trust Hermes or yodel! Amazing!

2020-05-03 06:22:12

Love, love, love

I am so impressed by this company and would highly recommend! I ordered a Debby dinner set which came well packaged to ensure no damage during delivery. Delivery was incredibly quick and I got my order within 2 days

2020-05-01 10:13:57

Good CS even when short staffed due to COVID-19

I have to give 5 stars even after a couple of hitches as they were dealt with well.I wanted to buy a knife set and initially their age verification wouldn't work, mainly because of the security systems on my PC so I needed to do the age check on a smartphone to get around that. I placed the order only to be told several days later that the knife set I had wanted was out of stock.To their credit, they substituted a slightly higher price set at no extra cost and that arrived very promptly so good CS by Harts and I would be confident to recommend and buy from them again.

Allan M
2020-04-27 14:26:33

I was extremely impressed with the…

I was extremely impressed with the service received, particulalry duing the COVID crisis when all orders seem to be taking ages to arrive. Not so with Harts. It arrived to the north of Scotland within 2 - 3 days, packaged so well with the starch packaging which disappears magically when water is added. Fantastic!

M Gough
2020-04-26 14:37:05

Fantastic Company

Came across Harts of Stur when shopping for a stand mixer. Found their range and prices to be excellent. As an added bonus they stocked a special edition colour (exclusive to their company) of the KitchenAid Artisan stand mixer with added attachments for an excellent price...which I just couldn’t say no to. Service at Harts was fantastic and even with the current situation, delivery was super quick. This brand and company have impressed me so much have gone on to make a second purchase from the range. Would highly recommend this company!

Emmalene Churcher
2020-04-25 09:55:19

Actually had to return an item but…

Actually had to return an item but delivery was quick, customer service was good and refund was swift! On this basis would definitely buy from them again.

Jon Purkis
2020-04-22 11:02:29

Better than Amazon

Great selection of products, had things I couldn't find on Amazon or Ebay. Quick delivery and good prices. Will use again.

steph shilton
2020-04-14 13:04:17

Fantastic company first class !

First time I’ve used this company I ordered come kitchen canisters they arrived in good time and were a brilliant quality better than I thought I’ll definitely continue to buy from them first class !!!

James VH
2020-04-01 14:36:13

They will impress you

Like most of you, I had never heard of the brand, but they had the Sage Barista Express on discount, and my quarantined, coffee-hungry self could not resist. Two things to say: (i) I contacted customer support via their online chat to get an estimate re shipping time. I got through to a live agent in less than 5 min and they were able to give me an estimate right away. I have grown tired of bots on these support chats, and greatly value human attention so 10/10 on this one, and (ii) delivery, even during these times were everyone is bombing them with online orders, was prompt (4 business days from checkout to delivery, vs. same product on Amazon which was more expensive and had an estimated delivery time of c.1 month). Item was well packaged. Give these guys a try, really.

2020-03-01 23:26:24

Excellent service

We bought a Denby tableware set just before Christmas and the overall service, while there were issues, was excellent. The set arrived in a badly damaged box with a number of broken cups and bowls. Made contact and had to provide photos. The customer service was quick and genuine with a replacement arranged immediately, which arrived the following day. Packaging was increased to protect the items. The product is good and what we expected. Only gripe (nothing to do with Harts) is that the Natural Canvas tableware tends to scratch; we're using it for everyday use so suppose it will show the use at some point.

Mrs Sue Brooke-Langham
2020-02-10 16:40:27

My go to store

I have used this company many many times and thought it was about time I gave them a review

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