Voucher Code For Goldsmiths January 2022

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Goldsmiths Reviews

John Hewing
2020-04-29 08:52:20

Dannielle darroch of goldsmiths lakeside…

Dannielle darroch of goldsmiths lakeside thank you for your help was able to purchase my brother's birthday present have now just to wait until store re opensI still. Have two more on my list and will get them when you have them, look forward to more phone calls from you, one happy customer

Wayne wildridge
2020-04-22 09:56:30

Quick and excellent experience.

I purchased a Tissot Seastar and the customer service was fantastic. I was contacted straight away by email when I emailed them. The delivery was excellent and extremely quick. I collect watches and will definitely use them again. The covid19 lock down is on and I still had a quick and easy time with my order.Fantastic....

2020-04-10 08:33:13

Wonderful buying experience

Bought a Rolex GMT from Bullring store; couldn’t be happier. Excellent service by attentive staff. The chap who served me knew his watches.Returned sometime later to buy my wife a ‘push present’: Cartier Tank. Once again staff were excellent. Experience even better due to their new watch boutique room: easier to view watches in an environment conducive to a considered purchase. Lady who service my wife and I was kind and considerate: even more so considering my wife’s condition.My wife is very happy with both the beautiful watch and exemplary buying experience. I shall be purchasing from them again.

Mark Porter
2020-03-09 14:06:20

Long wait to be served

Went into store to buy a bracelet I saw on line. I had to wait around 10 mins to be served as there wasn't enough staff in store. I did buy the bracelet and happy with purchase.

2020-03-01 20:11:46

Leah was patient and helpful at intu Derby.

Visited the Derby INTU store on Friday morning, staff welcome was very good. We were viewing certain watches Tag Heuer mainly, the staff very helpful and knowledgeable, also offering us a coffee. But we left without making a purchase.Later in the day after visiting all other jewellers in INTU we returned to Goldsmiths again, Leah again welcoming remembered us from before and witch watches in particular we viewed and that it was our 25 anniversary I had changed my mind preferring a Tudor Black Bay witch Leah gave me accurate advice on, and coffee!, and we made the purchase there and then. We left feeling happy with the way we were dealt with. Many thanks Leah.

Sarah J
2020-03-01 08:16:13

Mark at Cribbs Causeway is excellent

Mitch Galdies
2020-02-27 09:42:13

Mark at Goldsmiths Cribbs Causeway - Fantastic

Mark at Goldsmiths Cribbs Causeway always gives me the best customer experience, I have dealt with him numerous times and it is always a pleasure to purchase from him. He secured me my dream watch and I can’t think him enough / I look forward to the next purchase. Thanks again Mark,

2020-01-28 22:53:11

5 star service

I visited your stirling store recently and can honestly say that I received the best service I ever had. It was such a pleasure, the gentleman who served me ( peter) was so knowledgable , I didn't purchase anything but the only reason was I'm undecided between 2 watches , but I will return once I decide .

Lola Pppp
2020-01-23 23:33:29

Would buy again

Im happy with fast delivery.I ordered online gold necklace. Looks beautiful. Only thing I would suggest.. is attached photos on models to get better idea how item looks on body .

2020-01-10 22:19:01

Was really happy with the store in…

Was really happy with the store in stAines, nevriti served me and was really pleased with the service. In all honesty I only bought the watch because I had a really good customer service

Matt Dede
2020-01-04 23:29:14

Lakeside Thurrock

I recently bought a Rolex submariner after being on the waiting list for a while. The young lady who served me, Alexandra, from the Lakeside Thurrock branch, she was fantastic. To be honest we’ve been liaising for quite sometime and she was so pleasant, cool and just provided an all round great experience. She sorted my watch out, made sure I was happy with the fit, she made effort with my little daughter, her colleagues made so much effort too - Nell and Danielle, I couldn’t fault any of them. Definitely keeping in touch and that will be my branch for years to come. X

2020-01-03 22:00:07

Excellent customer service.

Today I visited the store in Buchanan Galleries, the lady Maureen who served me was extremely helpful and courteous. I would definitely come back to this store. Thank you for making my Friday afternoon more enjoyable. Oh and for quenching my thirst

Neil Scragg
2019-12-24 08:46:47

I am writing a review about Goldsmiths Meadowhall.

I am writing a review about Goldsmiths in Meadowhall (upstairs branch). Upon entering with my wife we were greeted by the friendly and attentive Sophie. A real credit to the branch. She helped us choose a beautiful platinum diamond ring for my wife to celebrate our 25th wedding anniversary. The size wasn’t in stock but from leaving the store at 3.00pm on Sunday, the ring arrived at our home for 1.00pm the next day. The delivery service was via DPD and the courier provided a 1 hour timed delivery slot which you could live track on a map via the website. Great service, lovely ring and efficient delivery.

2019-12-23 17:24:04

Credit were service is due

There are far to many bad reviews for Goldsmiths and not enough for praise that's due.I would like to give a personal thank you to Jo-anne and Julie who deal with servicing at the Goldsmiths at the Metro Centre. I have just received my Rolex back from a service at the Rolex Service Center (RSC) in Kent.Goldsmiths were very good from taking the watch in as an Authorised Dealer of Rolex (AD), sending it away fully insured to the RSC in kent.. After a few weeks i was contacted by Julie and Jo-anne to let me know what Rolex recommended for the service. They asked what i wanted replaced and what i wanted reconditioning. They were very professional and polite on the phone explaining what needed doing to the watch. The list was quite considerable as Rolex like to bring a watch back to an as new standard, but you send it to the best you expect the best n return . The service is superb the watch looks brand new the quality of workmanship is second to none. With new sapphire , crown, bezel, bezel insert and a professional refinish to the case , it now has the best champers to be seen on a Rolex it is superbOn receiving my watch i was contacted straight awy to let me know the watch was ready for collection. On collection had 2 gripes not with Goldsmiths but with Rolex, i did not have an invoice for the work, this is very poor and Rolex had kept my original bezel which i had explicitly asked to be returned. Julie and Jo-anne got straight on the case and have sourced my original bezel at Rolex which i will be recieving in the new year when the RSC reopens and are getting me an invoice so i can see what i paid for the service bezel etc All i can give is praise for there swift response in settling my grievance-- well done to both and if my Rolex's need a service in the future i will be bringing them into the Metro Center.

2019-11-28 20:55:46


Just want to say a big thank you toAll the staff at Goldsmiths at Meadowhall And a very big thanks to Manager Tim Who made this special occasion possible This is my second purchase of a prestigious Watch and hopefully won’t be the lastFrom stepping through the fabulous open doors at Goldsmiths showroom you are greeted with a aroma of quality And also a very warm genuine smile from all the staffOver the years I have been very fortunate to purchase many quality gifts from Goldsmiths For all occasions Iam writing this review to express the excellent professional service and quality that I have received from themonce again a big thank you to all the staff of Goldsmiths of Meadowhall And a special thanks to the Manager Timfor going the extra mile to make this special occasion so memorable Many thanksMark H

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