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Fat Face 15% Discount Code June 2021

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Fat Face Reviews

Richard
2021-02-22 15:50:18

Great kids clothes, Prompt delivery

Ordered clothes for our kids last weekend. Arrived 6 days later and kids love them!

Cyndia Soloway
2021-02-21 00:26:23

Customer Service Came Through!

I am revising my review of FatFace to acknowledge that they came through for me! It took some time and TrustPilot proved to be the right mechanism for getting my service request handled. Thank you FatFace for your professionalism and helping me to regain faith in your brand by taking care of my issue with a lingering returned item. I will give FatFace another chance because I love the clothing, and I appreciate the follow-through and resolution.

Grace
2021-02-17 11:44:39

Positive Experience

After seeing some of the reviews on Trust Pilot, I felt it important to come on here to leave a review of my recent experience. I received my order promptly, after only 4 days. I was well aware of the stated 14 days on the website so I was pleasantly surprised it arrived with me so quickly! It seems as if they might be on the comeback after some distribution issues and previous order issues. I haven’t needed to contact their customer services about this order, but every time I have got in touch with them in the past via social media, they have always been super speedy and more than happy to help! I’ve always loved Fat Face clothing, and they are definitely my go to brand! I just can’t wait for the spring/summer lines to start appearing on the website now! Thanks again!

customer Linda Neill
2021-02-14 14:19:00

No problem with recent order

I had a problem with an order/refund a month or so ago, but this week I received an order in less than a week which I am really pleased with and another order was also refunded without problems last week. Customer service and on-line shopping has always been excellent until recently (been shopping with you for 10+ years), let's hope FF are getting back on track.

Rebecca
2021-02-13 21:04:40

I have always loved FatFace clothing…

I have always loved FatFace clothing and have made many purchases over the years and never had any issues with an order placed online or bought in store.

A J Williams
2021-02-13 18:33:49

Order arrived within 4 days. Great Quality !

I ordered on Tuesday this week and my order is with me today (Saturday). All items arrived safely. Very happy with quality and sizing. I am a long term customer and I did have a problem last month with delivery but the company were prompt in responding to my emails (one /two days). I really hope Fat Face are back on track as I love their products (I understand they were having a problem with new IT in the warehouse).

Lucy
2021-02-09 12:28:32

A positive review!

I know that Fat Face have received numerous negative reviews recently due to slow shipping etc. I placed an order on 25th January and received it today (9th Feb) which, whilst being slower than usual, was less than their stated 14 working days. They even couldn’t send one item due to having no stock, but refunded it and gave me a £10 discount code for future use. I’ve shopped both online and in store with Fat Face numerous times and have had no issues.

TMK
2021-02-07 19:29:23

My order was cancelled

I have been ordering from fatface for 10years.I am not sure ,what is going own and I am so sorry that they have difficulties.I had ordered on 17th January 2020.I send an email after 1 week and been told the orders could take up to 2 weeks and I should be able to receive it by 4th February. Then after reading the reviews on 4th February, check my account as I still has not receive anything and I have seen that I got my money back as Fatface was not able to fulfill my order. I also got a few emails with apology. Therefore Fatface deserves my respect, despite of the slow response. And I understand it is difficult time for all of us. Just I would have wish to have a better communication. I truly sorry ,whatever is the difficulties and I hope that Fatface would be again back as always have been with high standards!

Nicola M
2021-02-07 11:21:14

Not sure what all the negativity is about?

Ordered on the 30th and received my parcel yesterday morning. Always loved FatFace. Hope any problems they are having resolve themselves quickly! Can't be easy at the moment!

S M
2021-02-05 17:59:09

Lovely items - Issues with orders but they are resolving them

Ordered 3 items just after Christmas and received them without issue, they seem to be having problems with the website and updating stock and processing refunds, as I had an issue with a later order. The dress, boots, cardigan and necklace were all lovely.. I had to return the boots but they have emailed to confirm they have processed the refund just over a week after sending them back. Always had a really positive experience in the stores, I do hope they can get back on track with the online orders.

Amanda Mills
2021-02-04 18:20:59

Sadly I think what we are seeing with…

Sadly I think what we are seeing with FatFace is a result of the current climate we are in. I've been a loyal customer for years and have never known customer service like the last year, they are obviously having difficulties. I've had my order cancelled and yes it's disappointing but I will get over it. Surprised at some of the mean, selfish comments on here. Hope that FatFace recover from what must be a difficult time for them.

peter Waller
2021-02-04 16:31:11

Thank you for your call

Thank you for your call Fatface. I still do not have the things I ordered on 18 Jan, however customer service from Fatface have phoned me direct to explain and at this time agreed to refund my money. Looking forward to ordering in the future.

Antonia
2021-02-02 18:03:20

Delivery arrived without an issue

With all the bad reviews recently I felt i needed to chime in and say it doesn't seem to be all orders having issues as I ordered on 18th Jan and was pleasantly surprised to receive my items on 27th Jan. All packed well and beautiful. I was actually expecting later delivery due to the current situation and the immense strain FatFace's warehouses must be under at the moment, and it seems some people are experiencing problems, but i was pleased with the service and will be back. Thank you :)

Sue Sartain
2021-01-30 23:09:18

So disappointing...Spent a lot of money with Fat face over…

Spent a lot of money with Fat face over the years and until this particular order, have always been impressed with their service and products. Placed an order online 17th Jan but nothing heard since and still saying 'in progress' I appreciate we're in strange times but now getting concerned that it may never arrive. Need contact and transparency from someone at FatFace please....Update.... although disappointed that I won't receive the items, customer services have been in contact and this matter has now been resolved to my satisfaction. In these current times, i guess it is what it is, but let's hope they get back on track soon.

Liz
2021-01-28 18:25:03

Frustrated and fed up...Edit: But fantastic customer service since complaint

I am honestly very frustrated at the moment. I ordered the last pair of slippers they had in a sale and eagerly awaited their delivery. A week later I received an email to say that they were out of stock and would refund me. This was annoying, but I went ahead and ordered a different pair. This time full-price and appeared to be in stock. I kept checking back and was in stock for weeks. Until I received yet another email today saying they are out of stock of this one as well. I wonder how many people they have taken money from for products that are already sold out as I ordered mine before their "20% off loungewear sale" and the slippers were still advertised as available then. I really cannot understand how a business which is currently operating completely online struggles so much keeping track of stock? Not only is their system extremely flawed, but also ridiculously slow! I ordered these on the 13th January, so why does it take 15 days to find out they are out of stock? And all they have done is offered me £10 off. The voucher code isn't even valid until 14/02 and all I need is a pair of slippers asap.Beyond frustrating. I understand that things are crazy right now and things take time, but I have gone through this twice now. I've wasted so much time when I should have just shopped elsewhere. It's a shame as I did really like my last pair of FatFace slippers. They lasted me 3 years but now desperately need replacing...perhaps I can eventually get another pair within the next 3 years? lolEdit to add: Increased from 1 to 3 stars. Since this review, I have been contacted by FatFace and the customer service I received was great. While I am still frustrated, I very much appreciate the efforts of staff to get in touch directly. Thank you.

FAQs About Fat Face 15% Discount Code

Can I combine Fat Face's Promo Codes?

No. Fat Face knows that customers want to enjoy more discounts, but Fat Face does have rules that do not allow Fat Face Promo Codes to be overlayed. Under such circumstances, Fat Face customers need to choose one of the Fat Face Coupon Codes they want to use correctly in order to save 56%.

Do I need to sign up for emails at Fat Face?

Yes, you need. If you register email at fatface.com, all your subsequent consumption will be recorded. Also, Fat Face will accumulate points for you and ensure that you can get the latest offer of Fat Face one step earlier than other customers. Registration can be completed through the fatface.com online registration portal.

How much can I save at Fat Face?

Fat Face will provide customers with different kinds of promotional activities from time to time. Through various promotions and discounts on fatface.com, there is currently Fat Face Offer Free Delivery On All Your Purchases When in this Fat Face promotional activity, and each customer's Fat Face shopping order can save $44 on average.

How can I get social with Fat Face?

Fat Face hopes to provide the best service to customers and tries to provide services directly to its customers, so it has a very professional technical team to operate their social media platforms. If you use a social media platform, Fat Face's Facebook and Instagram channels can send information about new products to you as soon as possiblr. Subscribe Fat Face now, don't miss any information!

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About Fat Face

Fat Face 15% Discount Code：Fat Face is an online shop that offers lots of deals and Fat Face promo codes on new articles that change everyday. Everyone can get serious savings on your orders - even up to 80% off.
If you are not satisfied with the items you bought at fatface.com, you have 30 days to submit a return request through the MY ORDERS page of your account. Go shopping online at Fat Face you can browse by category, or simply search for the articles you want.

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Last Updated June 2021

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