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Gearbest Reviews

Scott Strachan
2020-05-19 20:17:45

I ordered a Ulefone Armor X5 waterproof…

I ordered a Ulefone Armor X5 waterproof / shockproof phone (after breaking several 'normal' phones). I was a bit dubious about ordering from China but the price was hard to resist - £85 including shipping, much cheaper than anything remotely comparable available in the UK. The website indicated a delivery time of 3-5 weeks but, much to my surprise, the phone arrived (in Aberdeen, Scotland) after only 10 days. It looks and feels very good quality and was easy to set up. Everything works well, so far - absolutely delighted. This experience certainly makes me more confident about ordering direct from China in future.

2020-05-19 15:22:58

Gearbeast is one of the greatest…

Gearbeast is one of the greatest services to purchase online. They have a wide variety of products and very cheap prices.The shippings are safe: you can track them easily and the times that take to arrive are very good. Even in a country like Argentina, where we have problems and delays with customs and mail offices.If you even have a problem (it only happen me once), they resolve fast resending the item or refund you.

2020-05-18 16:08:52

Made an order for an item and gave up after a month of "waiting to ship"

Made an order for an item listed as "one left". Told me up to 19 business days to deliver. I understood that, because the product was far away. a month after that order it is still listed as "waiting to ship". I contact them and the item is supposedly on "back order". They told me to wait up to 9 more business days just to ship. That was unacceptable and I requested a refund the next day. Why are you listing items as for sale that you don't have in stock when it says "one in stock"? I won't be using them again any time soon.I gave three stars because their customer service was very helpful, responsive, and the refund was quick.

2020-05-18 13:49:50

They resolved my problem

They resolved my problem, I can not be unfair with this store, I have years buying there

Miguel Castro
2020-05-16 04:40:27

Great store!!

Store where i buy a lot of products, from simple stuff like an USB cable to a Phone. Always on time, always great support, but the best are the prices! Amazing store! Recomend!

2020-05-11 19:45:39

I had a really good experience with…

I had a really good experience with Gearbest. They are a Chinese company that sell products at cheap prices compared to UK competitors. I bought an item and changed my mind a few days later, luckily the item hadn't been shipped yet so Gearbest let me change my item and refunded me £50 straight away. The item wasn't in stock for another couple of weeks. This is normal and if you are buying from China and paying low prices you have to expect a bit of give in one area. For me it's worth the wait for the price. My item (Teclast F15 laptop) arrived today in very good condition and working perfectly. Beware of the customs cost when it arrives in the UK. Mine was £70 for a £260 laptop. Still worth it in my opinion as the UK equivalent of the laptop I bought would be £500 +

2020-05-11 07:23:53

No item sent but very fast refund. Suprise Suprise

I would have given higher if the item ordered was dispatched. After a week or so waiting to hear if it was ever going to be dispatched, I had notification that it wasn't going to be processed for a further 14 days at least. I know items from China are slow to arrive but 12 days and order not processed was poor, even for China. So based on that I would have given a 1 star. Where they were good was they first offered a credit note with a bonus but I wanted a refund. I bought through Paypal and once I mentioned that I would go through them for help they refunded immediately. You shouldn't have to do this but because of this I will look to purchase again. I always use PayPal when I can..

2020-05-07 17:32:04

Would only recommend

Would only recommend, mainly as the price is very good and almost everytime free delivery.

Rares Hadarean
2020-05-06 05:35:53

Made an order to buy a BLACK Roborock…

Update: Managed to talk with some of the better guys on support from Gearbest and he has offered me a refund. I will revert once the refund hits my account. Made an order to buy a BLACK Roborock vacuum on April 28. On the product page it said it would SHIP no later than 1st of May, and here we are 5 days later still writing tickets every day asking about the order. Every time I write them a ticket I get the same reply as from a robot, they don't even try to read to understand the underlying problem.I wanted to cancel the order to get my money back, but I can't because it's god knows where and 'they can't' cancel it.I really don't care, it's not with the shipping company (DHL) as I don't have any tracking number. So it's somewhere with 'Gearbest' and they should be able to cancel the order.Update: Managed to talk with some of the better guys on support from Gearbest and he has offered me a refund. I will revert once the refund hits my account.

2020-05-04 14:14:57

A very good toothbrush

A very good toothbrush. It cleans very well. I have no objections. I would recommend this shop for everyone.

JoAnn P
2020-05-04 13:22:35

Received my package in the time they said.

Received my package in the time they said. Very happy.

2020-05-03 20:32:39

I will definitely make other purchases…

I will definitely make other purchases on Gearbest

2020-05-03 19:54:42

The ordered device fully meets the…

The ordered device fully meets the expectations.

2020-05-03 18:34:14

Nice products

Nice products, customer support and prices. Shipments are always received very well packaged.

Marcus Mesquita
2020-05-02 13:19:49

Amazing Shopping Experience!

Simply a place where you can always find what you need, with an excelent support!

Gearbest FAQs

Can I combine Gearbest's Promo Codes?

No, you can't. There are restrictions on the number of Promo Codes that can be used for each Gearbest order. In this case, you can only choose one Gearbest coupon for discounts for a single order. If it is not possible to use multiple Gearbest Coupon Codes to the payment since the system will automatically invalidate the other Discount Codes.

Do I need to sign up for emails at Gearbest?

Yes, you need. After registering in, you can enjoy the following benefits: 1. Receive new information of Gearbest Promo Codes; 2. Learn about the latest offers and event information of Gearbest by email; 3.Subscribe to Gearbest and get to know the latest information of the new Gearbest's products. 4. Accumulate consumption points which can be exchanged for gifts or discounts at Gearbest.

How much can I save at Gearbest?

Over the past month, users have saved $47 on average, so shopping at Gearbest can indeed save you a lot! If you don't want to miss any special discounts or promotional activities on, just remember to visit the on a regular basis!

How can I get social with Gearbest?

Gearbest has been registered on Twitter, YouTube, Instagram, Pinterest. In this case, all customers have to do is subscribe to Gearbest on any social network he or she likes. Gearbest is always by their side, providing them with the latest news and Gearbest Discount Codes. In addition, Gearbest may also prepare gifts for customers' birthdays.

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