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Coach Reviews

Natasha Brown
2020-05-18 19:27:07

Omg I thought I had something really…

Omg I thought I had something really good going on with my second order with coach in March. I was out of town. And my package was at home waiting on me. But not this time. Coach garenttee orders for mother's by the 2 nd . Of course I knew my order would not make by mother's day considering I placed my order on the 5 the. But I didn't expect to wait this long. I got an alert that not only were they just sending out my is package on the 13th the day it Should have been here. They also waited to take the payment also. Today is the 18th. I still have not received my package. Received a alert that it would be here Sunday 17. The day before the scheduled deappearred. And replace the next day with another arrival date. And thus point I would rather just have my Mon back. Mother's day was over a week ago. And when ever it gets here I still have to send it to my mother. What is the point now. Coach took advantage of the covid-19. To extend there sale. Due to store closed down. But did not prepare for stock for all purchased. It's unexceptionable. They make too much money for these mistakes and inconvenience

Ang3l_N_Blak Holiday-Bowen
2020-03-29 07:16:28

First time ordering

First time ordering, came before expected delivery date.

Laura
2020-03-27 14:13:00

Brilliant service

Brilliant serviceOrdered something in the sale at a unbeatable price. Paid extra for next day delivery which was met. Under the current climate felt it was extremely good service.Thank you very much Coach x

Vanessa
2020-01-28 19:35:53

Thank you Debi from clackamas mall in…

Thank you Debi from clackamas mall in Oregon. The experience was awesome. Your customer service was a great example of how to take care of a customer and make them feel welcome while you shop. If your shopping at that store be sure to ask for her.

Emma C
2020-01-27 18:37:27

Received what I ordered within the timeframe stated

Ordered a bag online in the sale on Jan 19th, and after placing the order I suddenly thought to check the reviews. After seeing the negative on here I had a panic and tried to cancel the order online, but no option to do that. I was on the verge of calling my credit card company to ask them to stop the transaction, but a friend convinced me not to. I'm glad she did. I received a shipping confirmation Jan 22nd with tracking details, which initially said the order would be delivered Jan 28th, but I checked again on the morning of the 24th, to find it was out for delivery that day between 13.30 and 14.30. Order was delivered at 13.42. The bag was very well packaged and exactly what I ordered.People are quick to review the negative, but not so quick to do the same for the positive.I'm a happy customer, no complaints here.

Sheri Tee
2020-01-17 23:16:47

Coach bags these days are really nice…

Coach bags these days are really nice quality, going back to the classic styles! I love them and I have bought so many lately! As far as inventory, it's a complete mess and that portion of the business I would rate a one star. Online shows inventory, you phone and they say there isn't any. Or, you just place your order and pay to find out it will take weeks to get the item! My last bag came from another retail store with a big scratch across the front. Two months later, I am still waiting for the replacement. Coach do not kill a great product with crappy delivery process. Someone fix this part of the business please!

Emma Forrester
2020-01-10 06:56:08

not bad - delivery longer than expected

The bag took longer to arrive than I expected however the packaging was good and no other issues really!

Kyla
2020-01-07 07:53:30

Arrived on time

Read all the negative reviews and panicked as had bought a bag on sale from the coach uk website and was worried I may not receive it. There was no need for panic, my bag arrived on time and I was updated during the delivery process. Happy with service provided.

Me
2019-12-28 17:51:59

Surprised by the bad reviews

Surprised by the bad reviews. Ordered Christmas gifts which showed delivered but were not here- called customer service and they re shipped entire order with free 2 days expedited shipping. Really great experience

Veronica
2019-12-04 17:07:01

In-store experience in Manchester Trafford Centre

I'm surprised to see all these bad comments! I suppose maybe my experience was in-store that made the difference? I was eyeing on the Coach Riley crossbody bag before black Friday. The coach website offered a 20% off discount but I found elsewhere doing 30% off plus a 10% student discount that I can use at the same time. So I went to a Coach store in Manchester Trafford Centre, hoping I can try the bag on me before making the purchase online. But when I was in store, I can't find the bag that I wanted to try, so I asked the staff. There was only 2 staff in the shop at that time and I was the only customer, so they're available. Then one of them told me this bag is going to be discontinued and now only available online. Then they might go to the outlet. Then I tried out other bags and they also gave me some recommendations but I didn't like any of the rest.I went in the next day again with my friends and we all went to shop in coach. It was black friday and I'm surprised to see the store empty again! There was also 2 (different) staff and they said they don't know when will the Riley come back in stock, so what the staff says definitely varies! Even this (different staff were telling me different things) made me feel that they were a bit unprofessional, they are easy approachable and friendly! I told them my situation and they told me they could've done a price match for me if the item was in stock (which I didn't know about!) I'd say worth asking twice next time if I have any queries.In general, I find the in-store shopping experiencing very satisfying.

Sam
2019-06-28 23:12:17

Happy shopper of Edie shoulder bag 31

After a lot of deliberation and researching bags from different retailers I eventually decided on the Edie shoulder bag 31 and ordered it late on Wednesday night from the COACH UK online website - it arrived Friday afternoon and is absolutely perfect. It’s an absolutely beautiful bag made of soft, supple leather. The middle zip section is fabulous for ur purse and valuables, the lock mechanism being an excellent feature. The side sections on either side are large enough to fit everything a girl needs. It sits comfortably on my shoulder and looks amazing. All in all I can’t fault the service, the bag arrived within 2 days with free P&P, and I’m impressed with the quality of the bag especially as I bought it in the half price sale. It remains to be seen if the bag stands the test of time and wears well but at the moment I’m extremely pleased with my purchase and can’t fault the service provided by COACH.

Robyn
2019-03-15 04:13:16

My review is for the Coach Dreamweaver…

My review is for the Coach Dreamweaver Duffle 35053 bag. I have read reviews where the leather was poor quality. My thoughts are that the leather is top quality and the bag is quality made. The access zip is solid and heavy chunky quality and the pocket configuration fits my Samsung 8 Plus phone perfectly and is easily accessed from the top of the bag. Strap adjustment is excellent from long to short. This bag is SO beautiful and very unique with its colour palette. To say I am thrilled with the quality and ease of use, is an understatement. Well done Coach!

Jacqueline
2019-03-14 17:58:58

Great Experience with the Canadian Coach Site

I am in Canada and purchased through their Canadian site. I saw a Facebook ad for a pair of boots and ended up going through with the purchase. There were some issues with their website using Chrome so I used Edge. I had to use their online chat to help me troubleshoot my order still, but in the end they were very helpful and professional and the order was placed.The shipping was nice and fast. The boots are glorious. I may need to return them to my local store and buy one size smaller but I'm confident that I'm not going to have any issues based on my experience so far.

Danny Rodriguez
2019-02-25 08:08:24

By far my favorite brand of all time

By far my favorite brand of all time! Congrats to Tapestry for still putting value into this brand. This brand is a great intro to anyone wanting to get into the feel of luxury. Coach Outelt and Coach are different in terms of production and quality. To be quite frank, Coach Outlet is good and Coach is superb.I applaud Coach for making a comeback and revamping their image. The inclusion of mainstream celebrities made the brand receive much attention it needed. Diversity is essential and Coach is playing their cards right. Coach and Micheal Kors will always be neck on neck as Micheal Kors is trying to revamp their image as well. Kate Spade is another company owned by Tapestry but their image is not booming yet. Cute and Girl is a fantastic concept but it deserves much mainstream attention.

Henry Ochoa
2019-02-14 15:46:25

Coach corrected wrong.

I have purchased Coach for my Sisters and Mother over the years when Coach had a lifetime warranty on their products. My Mom needed a repair on her purse so I sent it in for her to be repaired. Coach contacted us to tell us they lost her purse, the purse was no longer available that she sent in and they wanted my Mom to choose a purse that was not in the same class of purse she had, she was upset and chose a purse, she immediately had issues with the strap not staying on her shoulder, I called Coach spoke with Nancy Lee and she wouldn't help, she said she would and never did, this went on for years, I work out of the country and would be gone for years at a time. I later found out the purse Coach sent her did not have the lifetime warranty that the purse they lost had and that the reason Coach supposedly lost the purse is because they no longer wanted to honor purses with a lifetime warranty, they stole my Moms purse and won't send a strap that won't slip off my Moms shoulder on the inferior purse they replaced her good purse with. I will never buy Coach again for anybody.

FAQs About 30% Off Coach Online Coupon

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No. Overlaying Coach Coupon Codes is not allowed. You can only select Coach Promo Codes with the highest discount within the applicable scope of your order to make payment. But you can also enjoy different Coach benefits, such as free shipping of Coach products. Of course, your Coach order needs to reach the free shipping amount if you want to enjoy such benefit.

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