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Vici Collection Reviews

Deloris Renee
2020-04-02 07:25:56

I had another great experience with…

I had another great experience with Vici today. Had an email snafu, (my fault) called and got immediate response for an exchange, (different sizes) everything was resolved with customer service over the phone.. It’s tough to shop online at times. I’m truly confused by the reviews I’ve seen. This is my second order and couldn’t recommend a site more. Will definitely be a return customer again and again.

Lisa Shoemaker- Glazener
2020-02-27 13:45:56

Great customer service

Great customer service! Happy with transaction.

S
2020-02-25 15:46:04

I was nervous at first but...

So this was my first time ordering anything from Vici, a little pricey but if you catch them on a good sale or clearance there are pretty good deals. I ordered everything off of clearance and got 3 jeans, 2 camis, 1 bralette, a maxi dress, sunglasses and a sweater for $215 and free shipping. I got a confirmation of my purchase immediately and didn’t get the UPS shipment info until 2 days later which really isn’t that bad. I went online to read some of the reviews of some people’s nightmare with the company with not sending anything but still charging their card or not shipping it out weeks later but honestly I didn’t experience any of that. Now to the clothes..I love all of them the quality was great and exactly what I wanted. I will most definitely be purchasing again.

kas9236
2020-02-21 17:02:26

Hit or miss

Hit or miss. I’ve ordered some great quality items from them, and then also received items that were extremely thin/ cheap material and looked much nicer in the photos. It’s way more reliable than Shein or one of the foreign cheap sites... but it still isn’t fool proof especially for the price. If you are going to charge $50 average for an item, there’s no reason to gamble. Shipping is also slower than any other boutique or store I order from, which makes me avoid ordering from Vici unless it’s a sale item or something I just can’t resist.

Deloris Renee
2020-02-19 07:20:37

My first time ordering from this site..

My first time ordering from this site. Their policy is exchange or store credit only, and that has probably driven down some reviews. But, I’m very happy with my purchases! I got lucky to get a cute sweater on sale for $20 and one co worker said she actually wanted to steal it! The jeans I ordered are super cute and amazing quality that I didn’t expect, to be honest. When I opened my package it was like opening a gift from a boutique. I ordered a bit small for the jeans and thought about exchanging, so I did the email option, and guess what? They send a return label for free! I’m doing a diet thing and think I might keep this smaller size for inspiration. But, I was so impressed with the ease of exchange had I needed it. They sent a FREE exchange label within seconds of starting a return online. It’s not amazon. You don’t get it in a day or 2. I think it was 10 days for my shipment to arrive. But, I’m impressed with the quality and instant responses. I never write reviews, but thought this deserved one. For my experience, it’s 5 stars all the way. Will definitely look at this site again for future orders.

Alix Sanchez
2020-01-28 02:36:48

The clothing quality is kinda poor and…

The clothing quality is kinda poor and they only offer store credit. The clothes look really cute online but I have bought 4 different items and so far have only liked one of them. Based on the items I have bought I would say the quality is similar to that of Forever 21. The return policy is a harder barrier to overcome with this place as such I dont think I will be a returning customer.

Suzy
2020-01-25 16:48:40

Very long processing

Update: it ended up taking 8 business days to ship (10 days total) and then arrived in 2. As frustrating as the processing time took, I would order from them again because the merchandise is just as cute as advertised, and it is great quality. Original:Order a season ahead! I placed my order a week ago and it has yet to ship. It’s all winter clothing so hopefully it will get here before spring... I’ll update my review when it has arrived. Note: There were no delayed shipping warnings when I ordered.

Miriam Anthony
2020-01-11 04:39:56

Very cute stuff, slow shipping, poor size selection, no refunds

Vici has some great stuff at really affordable prices. Almost everything I have ordered is great quality. BUT.... and these are big ‘buts’ 1. They take forever to ship. 3-5 business days to process plus 2-4 to ship and 3 days to process with express orders (no one pays for express shipping to have their order in a week.. maybe) for a company so successful they should be providing way better shipping prices and speeds. 2. They’re customer service takes forever to get back to you. 3 days at least. 3. They only offer store credit. Why? Who knows. If they are convinced their products are great, they should be offering refunds, not just store credit. They have thousands of items and are very well established. In my opinion, If you bought it and it doesn’t fit or you don’t like it, you shouldn’t be required to lose that money until you find something else on their site you like, which of course, you then have to pay to ship. It just seems very cheap. They are not alone with this, lots of “boutiques” do it. 4. A lot of their stuff is available on amazon prime for a fraction of the price and shipping time and free returns/refunds. I try to buy from Vici, because I would rather support the local economy, but sometimes I just don’t want to deal with the hassle of maybe I like it when it finally gets here maybe I don’t but can’t return it 5. They don’t carry a lot of XS. I’m not particularly little. I’m 5’5 and about 115lbs but sometimes I’m swimming in smalls! Overall, I think this boutique has some of the cutest finds but there are things that frequently deter me from making purchases from them.

Tina
2020-01-10 16:31:38

Vici is Amazing

Vici has been my go-to shop for over a year now. The items are amazing and I love the fast shipping. You only receive store credit for returns but the returns are so efficient I receive my credit very quickly and am already shopping again. Highly recommend.

Carrie
2020-01-10 05:05:55

I LOVE their clothes!!

I LOVE their clothes! I always get compliments from friends and family! It’s my favorite shop and even bought my bridesmaids dresses from here! They have WONDERFUL customer care when I call and help me if I ever have a problem or mess up on my address

Cindy
2020-01-09 23:25:34

Read the measurements!

My go to shop! Reading the reviews made me a little hesitant to order since a lot of people said sizing was bad, but they literally list out measurements for the pieces! I just followed that and I love every single thing I have bought from them! The quality is great for the price & returns are super easy with the free return label. I recommend giving them a try!

Rachel Anderson
2020-01-09 20:23:32

Frequent customer

I've ordered from Vici regularly for the past year or so. It's a boutique, some seem to be confused about what that means

Mandi Marcino
2020-01-04 03:26:10

Obsessed!

Obsessed!! I do not shop anywhere else and I do it all online! Love everything Vici!!

Shasta Willett
2020-01-02 10:23:38

Vici is amazing!

I have ordered from Vici and been in the store many times in the past 3 years. I love their clothing and have dealt with customer service a few times with no issues. The clothes are great quality and they do an amazing job describing each item on their site. Thank you Vici for being a great online retailer!

Evaleese
2019-12-13 14:09:53

The pieces are very unique and great…

The pieces are very unique and great quality, but the time it takes to actually receive the product is a little lengthy. I've primarily ordered sweaters and have been happy with them so far minus one that fit kinda awkward. A little annoyed because I placed an order on 12/2 and still haven't received a follow up email with tracking. I'm not as excited to receive my items, being that all this time has passed. My order is still unfulfilled on 12/13. I understand they were busy, due to Black Friday and Cyber Monday, but at the end of the day I paid my money and am still waiting on just tracking. My ordered consists of about 5 sweaters for almost $200. I'm kind of getting impatient and wish I could just cancel my order at this point.

FAQs About Vici Collection 20% Off

Can I combine Vici Collection's Promo Codes?

No. In any case, Vici Collection Coupon Codes cannot be used in an overlayed manner. Vici Collection system does not admit combing Vici Collection Discount Codes in one single order. Vici Collection customers are advised to make a choice before using Vici Collection Promo Codes in order to save 25% for their purchase.

Do I need to sign up for emails at Vici Collection?

Yes, you need. Vici Collection's members can enjoy better and more comprehensive services, including receiving the lates information of the brand and getting the exclusive Vici Collection Promo Codes. Go and register as a member in vicicollection.com in order to allow you to enjoy 25% off.

How much can I save at Vici Collection?

Vici Collection can save customers money through various special discounts, promotional activities, and full sales. In addition, Vici Collection customers can use various Coupon Codes and Promo Codes in combination to maximize their discounts. On average, customers can save $50 in Vici Collection when buying a single product.

How can I get social with Vici Collection?

Do you have suggestions to help Vici Collection improve the service? You can make suggestions on the official Vici Collection channel on Facebook or YouTube. All suggestions are welcome by Vici Collection! You may want to learn more about Vici Collection, please follow the channel immediately and don't miss any opportunity to follow the latest trends.

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About Vici Collection

Vici Collection 20% Off：Vici Collection is an online shop that offers lots of deals and Vici Collection promo codes on new articles that change everyday. Everyone can get serious savings on your orders - even up to 80% off.
If you are dissatisfied with a purchase at vicicollection.com, you have 30 days to submit a return request through the MY ORDERS page of your account. To start shopping online at Vici Collection you can browse by category, or simply search for the products you need.

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Last Updated May 2021

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